Our ability to store and provide access to vast amounts of information is growing. We need to focus on how such information is to be used most efficiently and most effectively. At the same time, through careful planning and design we must avoid the expense of developing and supporting systems and websites that people do not or cannot use. In these times of fiscal austerity such an outcome would be inexcusable.

Why I'm Uneasy about "Big Data" and Government Programs

I appreciate that scaling, discoverability, and innovation are all potentially enhanced when the size, variety, quality and number of data sets surrounding a particular process or function are aggregated and exposed. Jewels can become visible. Inconsistencies can be identified and resolved. Impacts can be tracked.

Better Org Charts Will Improve Government Agency Transparency and Accountability

Making sure that a meaningful org chart is available, precisely because it is a public statement about responsibility, might just be one of the simplest and most direct methods we have for promoting government program transparency and accountability.
I’ve really enjoyed using my iPhone for web access, basic communications, and social media such as Google+, Twitter, and Linkedin. I’ve found the user interfaces and resulting user experience for many such smartphone apps tend to be simpler and more straightforward than the web versions. Increasingly I find myself actually preferring the smartphone experience over the web experience.