I research, consult, and write about open data, project management, new media, standards, government transparency, mobile technology, and collaboration. Click or tap my picture for my contact information.
Does Replacing Freedom of Information Request Handling With Open Data Based Self Service Reduce Operating Costs?
What I would really like to see are numbers on how making data “open” impacts the costs of providing citizen responsive services.
From time to time I publish guest posts in the BaleFire Global blog, located here: http://blog.balefireglobal.com/. The main BaleFire Global web site is located here: http://www.balefireglobal.com/ .
Jeff Jarvis in What society are we building here? reviews the dilemma of handling “trolls” that emerge every now and then even in well moderated social media communities.
This demarcation between access and actual usage of information has significant measurement and cost implications. No matter how good we are at designing and managing systems for delivering data to users, we’re still going to be challenged in linking system-delivered data to the value of its usage.
What we don’t know from the Post article is why anyone would defend useless reports. Are they really useless? Does someone still find them useful? Have they turned into consultants’ and staff employment programs? Or would the programs being reported on feel “slighted” if a congressionally mandated report were no longer required?
We have entered a very complex computing landscape where, if you do not have an affiliation with an organization that is in a position to specify an official computing and file sharing architecture and infrastructure, things can get complicated.
Whether you have useful information stored in documents or in data sets you also need at some point to have the ability and skill to manage or at least understand the processes involved in gathering and analyzing the data.
Isaac Sacolick’s Friend or Foe? How Microsoft Excel 2013 Creates New Data Governance Challenges is a refreshing look at the challenges organizations face as the capabilities of data management tools outstrip the policies and processes for governing how such tools are used.
We want systems and processes to be more effective and transparent, we want to be able to take advantage of improved standards and technologies when they make sense — but we also need to balance the cost benefits of change in a fiscally austere and change resistant environment.