All in Network Effects

Articles such as The Los Angeles Times’ Obama, the first social media president are popping up in the mainstream media and in the blogosphere. The theme is that Obama’s successful use of the web and “social technologies” in his campaign portends a new, more open, and transformative approach to government and public sector transparency.
One year ago I published Balkanization of the Web - or Just Better Focus? There I expressed concern that the proliferation of specialized search engines — and the indexing to support them — would lead to a more fragmented web. I thought that gaining the benefits of specialization could ultimately reduce the benefits we experience from the nearly universal access to web based contents that we’ve been taking for granted.

The IT Director in a Large Manufacturing Company Discusses "Baby Boomer Brain Drain"

Last week I interviewed “Ferris” (not his real name) about how his company is handling the pending retirement of senior IT staff. Ferris is the IT Director in a large manufacturing company. Ferris’ company doesn’t have the mix of custom legacy Cobol and Assembler based mainframe systems that Boris the Insurance Company CIO has.
In the first article in this series I commented on the web based evolution of systems for matching up experts (and their expertise) with users based on relationship management and social software technologies. In this article I discuss the implementation of such systems within large organizations