I am reminded that at one time in the past the idea that EDI standards for electronic interchange of detailed product information was viewed as science fiction. Now modern industrial supply chains cannot operate without EDI. As we stumble towards a world where communications are tied into an interconnected semantic web, will we also see similar kinds of structure evolving in our personal and social communications?
I'm an independent consultant. I move from place to place a lot. Sometimes I hook into a client's network, sometimes not. I'm constantly on the web and I'm increasingly using web based resources to support my work.
I recently demonstrated social networking and social media concepts to a group of professionals via a special version of this blog. I showed among other things how easy it is to locate RSS feeds and subscribe to them as well as the various ways you can view them. I even showed how easy it is to see what Netflix DVDs I have at home, courtesy of a special RSS feed. In retrospect I realize how confusing this topic can be to some people who are accustomed to the concept of “web sites” and “web pages.”

Mr. Lincoln's Telegraphy Practices and Modern Email

A while back I published an announcement about a new book by Tom Wheeler called Mr. Lincoln’s T-Mails: The Untold Story of How Abraham Lincoln Used the Telegraph to Win the Civil War. Tom sent me a note suggesting I also check out the book’s web site, which is here. One of the things listed on the web site is a discussion of how Abraham Lincoln used telegraphy and how this might relate to modern usage of email.

How Involved Should Customers Be in Managing Their Own Technical Support?

Last week I wrote about my experiences when my main laptop computer died. The bright spot was that I learned about the value of remotely-sourced database access through my use of DabbleDB. The dark side: my experience with my computer vendor’s Gold service plan. Looking back, I can see advantages and disadvantages of using social media and social networking technologies as components in overall customer and technical support situations.

When a Laptop Dies: A True Tale of Business Continuity, DabbleDB, and Apple iTunes

Sometimes it's good to have everything in one place. Sometimes it's a good idea to have everything spread around. And sometimes having all your eggs in one basket will bite you. I was reminded of this earlier this week when my main laptop died. I was able to rapidly switch to two backup machines for most of what I needed to do while waiting for the Dell technician. In the process I observed a few things that are worth noting.

Overlapping and Evolving Online Communities are becoming the Rule, Not the Exception

I received an email last night from a reader of this blog asking me to comment on cost estimates he had received for the development of a new social networking service. He wants to offer targeted services to a specific but large population segment. His thinking corresponds with a lot of interest people have these days for applying social networking techniques in a profitable or meaningful way to different population groups — young people, old people, professionals, managers, sports enthusiasts, podcasters, jobseekers, lonely hearts — you name it. If there isn’t already a MySpace/YouTube/Linkedin clone targeting any group that can write a check or reach a keyboard, there soon will be.