All in Social Media

Assessing Gartner Support for Corporate Web 2.0 Planning

Recently Dennis Howlett, another Social Media Collective member, wrote about Gartner and its views on Web 2.0. Since I had an opportunity recently on behalf of a client to do some digging through Gartner’s reports and data and to talk with a number of Gartner’s analysts, I thought I’d share here some of my own observations.
John P. Holden, President of the American Association for the Advancement of Science (AAAS), President, The Woods Hole Research Center, and Teresa & John Heinz Professor of Environmental Policy, Harvard University, delivered a lecture at the annual meeting of the AAAS on February 15, 2007, titled “Science and Technology for Sustainable Well-Being.”
Ed Felten, in Judge Geeks Out, Says Cablevision DVR Infringes, provides an overviw of how technology played into a recent court decision on a case where Twentieth Century Fox Film Corp. was pitted against Cablevisions Systems Corp. (2007 WL 867093). The issue:

The Virtual Future Still Ain't What It Used to Be -- But Will It Be Social?

A decade ago many saw Virtual Reality technology as the future for computer based entertainment. Now it has all but disappeared from public use even (though many important applications in industrial and engineering design have evolved). What happened? Why aren't we all using those oversize goggles that used to show up all the time in movies and TV? And what relevance does this have to what might happen with today's rapidly evolving world of social networking?
Members of the Social Media Collective are blogging about Twitter. To see what I mean, go to the Collective’s front page and search for “twitter” or use this Social Media Collective Search Engine I set up using Google’s custom search service. (I’ve already blogged about the topic here.) This Twitter discussion got me to thinking about the decisions we make about connecting with others during the day.
I received a request from Donna Vitasovich for a definition of “web 2.0 and web 3.0” that she could quote on her blog. I referred her to my post Using a Blog for a “Web 2.0” Presentation instead of PowerPoint. That post includes a definition of Web 2.0 that distinguishes between “Web 2.0 as Technology Infrastructure” and “Web 2.0 as Communication and Business Process.” Here’s what I wrote:
In a previous post I commented on the need to take into account, when developing strategies for implementing enterprise content management (ECM) systems, how social media can support not only internal and external corporate communications but also corporate innovation processes. In this post I discuss some of the issues associated with defining and assigning ownership and responsibility for such systems.

Needed: Enterprise Strategies for Innovation, Content Management, and Social Media Infrastructure

Jeffrey Phillips’ blog post Innovation Location suggests that one of the management challenges that the innovation process creates is “… where should it be done, and who should be doing it?” He lists the following possible locations: * Within R&D and/or a product group * Across product groups * White Space innovation * Innovation between a business and a partner * Innovation in the open

Social Media and Disaster Management

The recent flap about “social media press releases” reminded me of a topic I’ve been batting around for a while — the use of social media to assist public communication about recovery activities during emergency and crisis situations. I’m not taking about PR crises, I’m talking about natural disasters or terrorist attacks. After Katrina all kinds of online sources and blogs came into play, and I’ve heard mixed reviews about how important citizen perceptions of source authority are in communicating effectively.