Dennis D. McDonald (ddmcd@outlook.com) is an independent consultant located in Alexandria Virginia. His services and capabilities are described here. Application areas include project, program, and data management; market assessment, digital strategy, and program planning; change and content management; social media; and, technology adoption. Follow him on Google+. He also publishes on CTOvision.com and aNewDomain.

Social Media and Political Action Committees

By Dennis D. McDonald

The presentation supported by this slide deck discussed some of the realities that individuals and organizations face when adopting social media and social networking tools and techniques.

Amie Adams of Michel E. Dunn & Associates in Arlington Virginia recently asked me to speak on a December 2 panel at NABPAC, the National Association of Business Political Action Committees in Washington DC. The title of the panel is “Digging into Social Media.” The other speakers are Joanne Bamberger (punditmom) and Andrew Wright (batterista). Joanne will be talking about the use of social media in the recent campaign. Andrew will talk about how social media have changed how people interact. 

I’m talking about issues related to how organizations sometimes resist adopting social media. Here’s my slide deck; if you don’t see it below click here for the SlideShare version:

Copyright (c) 2008 by Dennis D. McDonald.

Should Everyone in an Organization Have Customer Service Responsibilities?

How Closely do Traditional and Social Media Based Customer Support Services Need to be Coordinated?

How Closely do Traditional and Social Media Based Customer Support Services Need to be Coordinated?