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Wednesday
30May

American Medical Association Operates an Expertise Sharing Network for Physicians

By Dennis D. McDonald

An Associated Press story on Yahoo! News titled AMA wants doctors to swap idea online  describes how the AMA has started an ad-free, subscriber based network for use by physicans in conjunction with Sermo, Inc. The network is used for sharing questions, answers, and medical opinions. Physicians can contribute anonymously. Financial investors can subscribe to the service to keep tabs on medical and pharmaceutical trends. Doctors can rate each other. Modest checks are mailed to highly ranked contributors.

This type of expertise sharing seems a natural extension of services for a professional association where there is a heavy practitioner concentration. People with problems or questions already consult a variety of sources to help solve problems using an online expertise sharing system seems like a logical extension of behaviors that have existed aver since professional began to organizae themselves into groups.

An intersting element here is the ability for some financial groups to subscribe in order to keep track of trends and medical issues.

This will make some privacy advocates uncomfortable, but I see nothing wrong with charging an access fee for communally developed expertise, as long as privacy concerns are addressed. The nightmare scenario would arise if an insurance company were to obtain access to the network in real-time and peer over the shoulder regarding the treatment of an individual patient that is being discussed online. That already takes place to some degree with respect to authorization of payments for treatment by insurance companies, along with the management of policies that require pre-approval of p[planned procedures. This type of network could contribute to that type of scenario being speeded up.

For now, though, access to Sermo is limited, but I foresee this type of information and expertise sharing spreading to other professional practice areas. It's a concrete example of a type of service that associations can provide their members that enhances the communication and sharing of information that already takes place. I also foresee eventually the availability of subscriber access to such networks in ways that will potentially compete with full-blown fee-paid visits to doctors, lawyers, and accountants. For some questions and problems, why not use your credit card and tap into a knowledgeable network that pools the brainpower of thousands or professionals around the world?

Of course, science fiction writers have been writing about such things for years, and professional networking organizations such as Linkedin already provide members with the ability to post questions in hopes they will be answered by other members. How long will it be before we can sit down and ask a fully realized 3D avatar dressed in a white coat sensitive questions about our aches and pains? Five years? Three years? One year?

  • For a list of articles related to professional associations, click here.
  • For a list of articles related to expertise management, click here.


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Reader Comments (1)

Dennis

I dont know if they still run this service but the Society for Cardiovascular Interventional Radiology created a similar service called "Case Club" back around 2000 or 2001. Instead of a sub model it was sponsorship that drove it. Free to members and paid for by an annual sponsorship from J&J to the tune of around 100K if I recall (my previous employer built the product).

Bascially, it was a service that gave docs a chance to get consults from other docs. Became very popular and financially lucrative to SIR. At least it was back then.

It was simple construction using 1) threaded discussion,2) uploadable image library (to share xrays), and the option to permit private message discussions between the poster and the respondant.

People knew who posted and responded (if you had access as a member). Personally, I find the annonymous nature of the AMA service to be a big draw back. How do you build trust without transparency?
June 10, 2007 | Unregistered CommenterPeter Turner

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