Introducing Collaboration Technologies to the Enterprise is a Challenge

Introducing Collaboration Technologies to the Enterprise is a Challenge

Dennis D. McDonald
Collaboration, Enterprise 2.0, Web 2.0
One of the interesting topics that came up several times at last week’s The New New Internet conference here in Northern Virginia was the challenge of how to introduce collaborative tools into an organization. This is a topic that is well reviewed in a recent post by Shawn Callahan in the Anecdote web site titled Why People Don’t Use Collaborative Tools.

The Justification of Enterprise Web 2.0 Project Expenditures

Dennis D. McDonald
Cost Analysis, Enterprise 2.0, Strategic Planning, Strategy, Web 2.0, Web Office
Given the difficulty of doing Return on Investment (ROI) analysis for IT projects, how do you justify an Enterprise Web 2.0 project? In a comment he left on my How Much Will Your Enterprise Web 2.0 Project Cost? post, Vinnie Mirchandani suggested that one place to start would be to look at the criteria used in the past for evaluating large IT investments.

Using RACI for Application Portfolios, SOA Service Contracts, and Data Standardization Projects

Dennis D. McDonald
Project Management, Standards
Earlier this month in my post What is the Minimum Information You Need to Describe Your IT Projects? I mentioned that a “RACI” statement is a useful way to communicate project responsibilities: * Who has ultimate Responsibility, who has Authority to make decisions, who must be Consulted about major actions or decisions, and who must be Informed about major actions or decisions.

Microsoft "Knowledge Network" Features Begin to Emerge

Dennis D. McDonald
Best Practices, Collaboration, Enterprise 2.0, Expertise Management, Knowledge Management, Management Tools, Project Management, RSS,
One blog I read is the Microsoft Knowledge Network Team Blog (registration required). It describes development and features of the "Knowledge Network" product that will accompany Microsoft's upcoming Microsoft Office SharePoint Server 2007 which is also in Beta status.

System Integration Costs and Enterprise Web 2.0 Projects

Dennis D. McDonald
Cost Analysis, Enterprise 2.0, Project Management, Web 2.0
When considering the potential system integration costs of an enterprise web 2.0 project, one of the first things to do is to identify potential system-related “ripple effects” (if any) of introducing an enterprise web 2.0 system into the organization. We also need to consider the cost implications of addressing and managing these ripple effects over time.

How Much Will Your Enterprise Web 2.0 Project Cost?

Dennis D. McDonald
Business Models, Cost Analysis, Enterprise 2.0, Governance, Web 2.0
Professor Andrew McAfee has an excellent series of posts related to the application of “return on investment” (ROI) calculations to enterprise IT. His posts deserve a close reading. He gets some flack for seeming to argue against measurement, but as he explains in his second post, that’s not his point; he’s basically saying that too many business cases that rely on a haphazard or incomplete calculation of IT benefits are flawed, incorrect, incomplete, or self serving.
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