All in Web Office

Ed Felten, in Judge Geeks Out, Says Cablevision DVR Infringes, provides an overviw of how technology played into a recent court decision on a case where Twentieth Century Fox Film Corp. was pitted against Cablevisions Systems Corp. (2007 WL 867093). The issue:
Sometimes it's good to have everything in one place. Sometimes it's a good idea to have everything spread around. And sometimes having all your eggs in one basket will bite you. I was reminded of this earlier this week when my main laptop died. I was able to rapidly switch to two backup machines for most of what I needed to do while waiting for the Dell technician. In the process I observed a few things that are worth noting.
I learned yesterday that last night a Writely “planned outage” was planned so I rushed to make necessary modifications before I emailed the sponsor tha a new version was available for his inspection. I need not have worried. The planned time, midnight Eastern time, came and went without a hiccup. One moment I was using Writely. The next moment I was using “Google Docs & Spreadsheets” and Writely was no more.
Luis Suarez recently blogged and podcasted about social bookmarking services. He highly recommends BLINKLIST, a service that I have not used. I have been using RAWSUGAR, COGENZ, and CONNECTBEAM, so I also have been forming some personal opinions about social bookmarking.
Given the difficulty of doing Return on Investment (ROI) analysis for IT projects, how do you justify an Enterprise Web 2.0 project? In a comment he left on my How Much Will Your Enterprise Web 2.0 Project Cost? post, Vinnie Mirchandani suggested that one place to start would be to look at the criteria used in the past for evaluating large IT investments.