All in Expertise Management

Promoting Technology Enabled Collaboration in Complex R&D Environments

An important element in a successful R&D effort is effective collaboration. As the complexity of the research, development, and eventual adoption environments increases — as it does with large Federally funded R&D efforts — the importance of the sharing of information, ideas, and goals increases as well.

Questions to Ask Before Replacing Corporate Email

This document discusses some of the questions you can ask about your organization’s current use of email and how improvements can be made. Also discussed is email’s impact on the adoption of new tools more suited to supporting workgroups and collaboration such as blogs, wikis, and groupsites for sharing information about people and projects.

Potential Applications of Social Media and Social Networking in Local Disaster Response

People use the tools available to them when a crisis hits. Increasingly these tools include blogs, text messaging, and social networking systems such as Facebook. The use of such communication tools in disaster and emergency situations is evidence of an obvious fact: the people most involved in an emergency are going to communicate about it. The question is, how can those in an official capacity take advantage of these communication channels?
An Associated Press story on Yahoo! News titled AMA wants doctors to swap idea online describes how the AMA has started an ad-free, subscriber based network for use by physicans in conjunction with Sermo, Inc. The network is used for sharing questions, answers, and medical opinions.
In a previous post I commented on the need to take into account, when developing strategies for implementing enterprise content management (ECM) systems, how social media can support not only internal and external corporate communications but also corporate innovation processes. In this post I discuss some of the issues associated with defining and assigning ownership and responsibility for such systems.