Links to recent articles about using information technology to manage, collaborate, innovate, and communicate are listed below, or use the master index here. (My “about me” page and contact information are here.)
Monday, November 30, 2009 at 05:35PM I’m optimistic. I’m beginning to think that second-nature use of collaborative technologies by non-technologists, both for social engagement as well as for work, could reach a tipping point much sooner than I had thought. It’s not going to be completely smooth sailing, though.
Monday, June 22, 2009 at 06:57AM I thoroughly enjoyed listening to the podcast of Phil McKinney’s interview with David Cochran about Cochran’s involvement on the team at Hewlett-Packard (HP) that designed the first pocket scientific calculator. The situation was interesting from the standpoint of innovation management and luck.
Tuesday, June 9, 2009 at 03:00PM My survey-based report Web 2.0 and Sales Process Management is now available in its published form via The Customer Collective and Social Media Today.
Thursday, April 9, 2009 at 11:30AM Every sales person I know wants better leads. Because of this the benefits of applying Web 2.0 techniques to prospecting and qualifying would seem to be a no-brainer. But what about using Web 2.0 techniques to support other sales processes?
Friday, March 13, 2009 at 01:12PM With sponsorship from Social Media Today LLC and Oracle Corporation, I’ve developed a brief online survey for sales managers who have responsibility for a team of sales people.
Sunday, February 15, 2009 at 07:44AM This brief online survey, sponsored by Social Media Today LLC (SMT), is designed to help discover where modern “web 2.0” tools will have the most impact on the sales process. It is intended to be answered by sales managers who have responsibility for a team of sales people.
Monday, July 2, 2007 at 06:00AM What department should manage a corporate “social networking” program for generating business leads? I thought about this while responding to the question posed on Linkedin Answers by Dave Biskner, How would you implement a staff-wide networking program?
Tuesday, March 14, 2006 at 11:07AM I haven’t really decided how “revolutionary” web 2.0 applications are. One school of thought is that web 2.0 applications like blogs, podcasts, and wikis are “just another set of channels” to be considered in the overall mix of ways to manage communications with one’s target markets and customers. There’s another school of thought, though, that suggests that the interactivity and social networking aspects of Web 2.0 are finamentally changing the balance of power and influence in the marketplace in a profound way. I come down somewhere in the middle.
Friday, September 23, 2005 at 01:22PM I’ve used Salesmetric (www.salesmetric.com), a hosted, web based sales lead tracking system, for a couple of years. (The provider calls it a “sales force automation” tool.) In this report I describe my experiences using it and some of the things that I have learned. Overall I’m very pleased with the system. I have learned a lot about this type of tool and what that might say about using other hosted, web based tools with groups of users spread around the country.
