At a May 22 meeting concerning federal government performance measurement at the Pew Research Center in Washington DC, Amy Edwards (Senate Budget Committee) and Chris Mihm (GAO’s Managing Director for Strategic Issues) spoke about trends in government performance management brought about by the GPRA (Government Performance and Results Act).
When I last wrote about this topic my focus was on managing web-based access to performance data and not necessarily on the policies and practices that drive performance reporting. Both Edwards and Mihm commented on the distinction that needs to be made between (1) generating and reporting the data and (2) actually using the data as part of an ongoing strategic planning and management process.
Encouraging use of performance data is one of the reasons Performance.gov was developed. One focus of the performance goals and measure reported on Performance.gov website is the tracking of “cross agency priority goals” established by the 2010 GPRA. The idea is to enhance the management of government efforts which are large and serious enough to be addressed by multiple agencies and programs.
One example of a cross agency priority goal reported in Performance.gov is “job creating investment” which is summarized like this:
“Improve federal investment tools and resources, while also increasing interagency coordination, to encourage foreign direct investment, spurring job growth.”
If you jump to the “learn more” link you see that three goal leaders have been assigned (from the National Economic Council, Department of Commerce, and Department of State) and that multiple agencies will be involved in planning and managing to this goal (Commerce, SBA, Agriculture, State, Homeland Security, and the Export-Import Bank of the U.S.)
Other cross agency goals are described in a similar fashion with the stated plan of having OMB (Office of Management and Budget) oversee quarterly reporting.
This all makes a great deal of sense: managing to goals, defining accountability, coordinating the reporting of impacts of progress distributed across multiple agencies, and promoting the reporting of impacts not just outputs.
Eventually we’ll get to a point where tracking cross agency goals helps maximize government effectiveness while minimizing duplication and overlap.
It seems logical to me that this performance tracking needs to be coordinated in some fashion with how the new DATA Act is being implemented. Failing to coordinate the two efforts would undermine both since a rational management process requires the comparison of costs with benefits. The standardization of federal budget expenditure data envisioned by the DATA Act, for example, should eventually enable Performance.gov to help answer two important questions:
- How successful were these government programs?
- How much did they cost in the process?
I assume that cross agency goals measurement will require comparable cost data to the aggregated from multiple program sources. These sources may not currently be using the same underlying cost data definitions and standards. DATA Act implementation should help overcome this by promoting better cost data standards on both the budget side and the expenditure side.
During the Q&A session I asked Edwards and Mihm this question: “What do you think the relationship should be between the performance measurement we’ve been talking about here and the recently passed DATA Act?” Neither responded with specifics but did express “hope” that the two will be coordinated.
Hopefully a coordinated data management strategy is something that Treasury, OMB, GAO, and the White House are already working on. At the end of the day it would be ironic if we know how well or poorly cross government programs are performing but we can’t say exactly how much this performance is costing because good cost data aren’t available. Perhaps Senator Warner, instrumental in both GPRA and the DATA Act, can help orchestrate the necessary coordination.
- Open Data and Performance Measurement: Two Sides of the Same Coin
- Data Standardization Scores and Changing the DATA Act
- Recommendations for Collaborative Management of Government Data Standardization Projects
- How Important Is ‘Total Cost of Standardization’ to the DATA Act?
- The State of Government Data Transparency, 2013
Copyright © 2014 by Dennis D. McDonald, Ph.D. Dennis is an independent project management consultant based in Alexandria, Virginia. He has worked throughout the U.S. and in Europe, Egypt, and China. He’s currently working with Michael Kaplan PMP on SoftPMO project management services and with BaleFire Global and Socrata on implementing open data portals. His clients have included the U.S. Department of Veterans Affairs, the Environmental Protection Agency, the World Bank, AIG, ASHP, General Electric, Ford Motor Company, and the National Library of Medicine. In addition to consulting company ownership and management his experience includes database publishing and data transformation, integration of large systems, corporate technology strategy, social media adoption, statistical research, and IT cost analysis. His web site is located at www.ddmcd.com and his email address is email@example.com. On Twitter he is @ddmcd.