Dennis McDonald's Web Site

Governance

• Business and I.T. Must Work Together to Manage New “Web 2.0” Tools
• What department should manage a corporate “social networking” program for lead generation?
• Ten Realities of Managing and Using Technology to Generate Business Value

Knowledge Transfer

• As Senior IT Workers Retire, Will IT Expertise Also Disappear?
• Is “My Dow Network” a “Social Network”?
• The CIO in a Large Financial Services Firm Discusses “Baby Boomer Brain Drain” and His Real Staffing Concerns

Membership Organizations

• Presentation: “Using Social Networking & Media to Improve Member Services”
• Associations, Management Control, and the Role of Social Media Tools
• How Do You Describe Possible Social Networking Services To Your Association’s Members?

Technology Costs

• How Much Will Your Enterprise Web 2.0 Project Cost?
• System Integration Costs and Enterprise Web 2.0 Projects

• There’s Nothing Wrong with the Social Networking Industry that Some Honest (Cost) Information Won’t Fix

Customer Service

• Major Household Appliances, Data Conversion, and Service Calls
• Things to Consider Before Changing a Voice Response System
• How Involved Should Customers Be in Managing Their Own Technical Support?

Publishing

• Move Over Kindle: Here Comes the Chinese E-Book
• What the Heck is “Social DRM”?
• How Involved Should the U.S. Government Be in the Scholarly Journal Publishing Business?

Strategic Planning

• A Short Definition of “Strategic Planning”
• How To Develop a Business-Aligned Social Media & Social Networking Strategy
• How To Avoid Common Strategic Planning Mistakes

Marketing

• New Media Tools and Market Research Independence
• Market Research and Doses of Web Based Reality
• Market Segmentation, Relationship Management, and the Relevance of Web 2.0 Applications

Project Management

• Presentation: Blogging and Project Management Survey - Preliminary Findings
• What Should Project Managers Know about Social Media and Social Networking?
• How Can Collaboration Systems and Social Media Complement Agile Project Management?

Disaster Response Communications

• In Health Emergencies, One Knowledge Management System Cannot Rule Them All
• School Communications & Emergency Response: What are the Implications for Social Media?
• Social Media and the Spread of FUD*

R&D Management

• Using Collaboration Technologies to Accelerate Innovation in Federally Funded R&D Programs
• What’s the Difference Between Innovation and Creativity?
• Cognitive Enhancement and Scientific Collaboration, Working Together

Social Media and Engineers

• Social Media and Enhancing the Engineering Profession’s Image
• Can Social Media Help Change the Public’s Perception of the Engineering Profession?

Energy

• Six Ways Local Governments Can Use Social Media to Promote Energy Conservation
• Using Grassroots “Collaboration” to Promote Local Energy Conservation
• Using Social Networking to Support Local Energy Management and Conservation

Innovation

• Is Innovation Management a Process or a Project?
• What’s the Difference Between Innovation and Creativity?
• Comparing Eras of Innovation: 1950’s Aerospace Advances and Today’s Web 2.0

Expertise Location

• Slide Presentation: “Expertise Management Systems”
• Proposed Definition for “Expertise Management Systems”
• Web 2.0 and the Manhattan Project

Mergers & Acquisitions Support

• Using Internal Social Media to Address Corporate M&A-Related Stress
• Are Collaboration Tools Part of the IT Infrastructure or Part of the Application Portfolio?
• Mergers & Acquisitions: What Executives Should Know about I.T. 

• Copyright (c) 2008 by Dennis D. McDonald