A major assumption is that “practices” needing improvement will actually stand still long enough to be measured, modeled, compared, then improved. That may not be a good assumption to make.
I research, consult, and write about new media, government transparency, mobile technology, project management, and collaboration. The links below are from the “Managing Technology” sections of this site:
Entries in Enterprise 2.0 (70)
Back in August I posted “Let’s Stop Talking about ‘Social Business’” where I made the following statement:
Let’s stop talking about “social business” as if it were some sort of change in how organizations behave.
Thanks to a tweet by @tacanderson I stumbled across the blog post Sunk Costs by venture capitalist Fred Wilson. Wilson’s article is basically a repeat of the old advice, “don’t throw good money after bad” when there’s no hope of recovering what you’ve already sunk into a failing project or product.
As a consultant one of the things I do is help people plan on how to use collaboration systems and social media.
Geography and Innovation: Additional Metrics for Assessing the Impact of Collaboration on Federal Acquisition
I’ve updated the model of “acquisition collaboration” I first presented in Justifying Collaboration in Complex Programs such as Federal Acquisitions based on some additional research and interviews.
I found Going overboard with Social CRM by Gartner’s Michael Maoz to be a discouraging read.
In How the Trends of 2000-2009 Will Shape Performance Improvement in This New Decade, Debashis Sarkar, a writer for Six Sigma & Process Excellence, lists as number 1 the following trend:
My survey-based report Web 2.0 and Sales Process Management is now available in its published form via The Customer Collective and Social Media Today.