Document Downloads

 

The following are links to free downloadable .pdf versions of some of this web site’s articles:

DOCUMENT COLLECTIONS

Transparency. These address improved public access to information about the operations and expenditures of government programs.
New Media. These address web publishing practices, cable TV, social media, and the impacts of technology on how people communicate.
Collaboration. These address the planning, management, and measurement of how information and expertise are shared.
Mobile Tech. These address how smartphones and tablets are impacting the workplace and how people share inofrmation and collaborate. 
Project Management. These address how project management practices are changing in modern working environments where collaboration and information sharing are common.

INDIVIDUAL DOCUMENTS

Collaboration & Customer Engagement 

Assessing Readiness for Enterprise Social Software (white paper for Jive Software)
Business & I.T. Must Work Together to Manage New “Web 2.0” Tools (with Jeremiah Owyang)
Defining and Measuring Enterprise Collaboration
Forget “Best Practices.” Think “Best People” Instead.
Justifying Collaboration in Complex Programs Such as Federal Acquisitions
Promoting Technology Enabled Collaboration in Complex R&D Environments
Using Collaboration Technologies to Accelerate Innovation in Federally Funded R&D Programs
Things to Consider Before Changing a Voice Response System
Web 2.0 and Sales Process Management (white paper for Social Media Today and Oracle Software)

Mobile Tech

How Increasing Digital Connectedness Improves Government Program Evaluation

How Will Mobile Devices In the Workplace Make People More Productive?
Some Requirements for Using a Mobile Device to Interact with a Project Plan
Toward a Definition of Enterprise Mobility, Part 1: Key Dimensions
Toward a Definition of Enterprise Mobility, Part 2: Key Questions
What Are YOU Trying to Do with Mobile Technologies in the Enterprise?
Why Brick & Mortar Stores Will Never Entirely Disappear

New Media

Apple, Samsung, Design Patents — and Textile Design Piracy
Comcast Must Die
Net Neutrality Consensus Has  A Long Way to Go
Robo-Tweets and the Internet of Things: A Survey
Three Options for Self-Publishing: Scribd, Microsoft SkyDrive, and Google Drive
User Interface Design and the Value of Keeping it Simple, Stupid
Using a Social Network to Gang Up on Apple
What Does “Open Access” Mean, Really?
What Should Apple Do About Its Maps Fiasco?
Who Knows What Google Should Do With Glass?

Project Management

Blogging & Project Management Survey: Preliminary Findings
Developing a Collaborative Approach to Improving Project Management Practices, Part 1: Culture
How Can Collaboration Systems and Social Media Complement Agile Project Management?
The Justification of Enterprise Web 2.0 Project Expenditures
What Should Apple Do to Fix Its Maps Fiasco?

Strategy

Challenges in Turning Federal Digital Strategy into Mobile Reality
How to Develop a Business-Aligned Social Media and Social Networking Strategy
Make the Technology Support Your Strategy - Not the Other Way Around!
Thoughts About Strategic Planning, Social Media, and Collaboration
USDA: Another Federal Agency Seeks Input on Digital Strategy

Transparency, Data Access, & Government Programs

Data Cleanup, Big Data, Standards, and Program Transparency

How Increasing Digital Connectedness Improves Government Program Evaluation
Matching Technological Literacy with Delivery of Government Services
On Defining the “Maturity” of Open Data Programs
Learning from the World Bank’s “Big Data” Exploration Weekend
How Will We Know When “Sequestration” Hurts Us?
Transparently Speaking, Are Bad Data Better than No Data At All?
Developing Digital Strategies for Web-based Public Access to Government Performance Data
Recouping “Big Data” Investment in One Year Mandates Serious Project Management
A Framework for Transparency Program Planning and Assessment
The Link Between Mobile Tech and Government Transparency
Better Online Data Access and Visualization May Not Be Enough
Why I’m Uneasy about “Big Data” and Government Programs
Panel Discussion: Transparency and the Obama Administration
The Limitations of Government Program Financial Transparency
Has “Transparency” Concerning Federal Stimulus Funding Been a Success? Part 1
Using Improved Knowledge Sharing to Address Acquisition Reform Challenges
What Makes a Government Program “Transparent”?