About Me: Dennis D. McDonald
I write and consult on using information technology to help manage, collaborate, innovate, and communicate. My interests include strategic planning, project management communications, digital media strategy, and collaboration technologies. Contact me by email at ddmcd@yahoo.com or by phone at 703-549-1030. My Twitter address is http://twitter.com/ddmcd and I live in Alexandria, Virginia.
Services:
- Planning. Strategic planning, cost analysis and estimating, business case development, project planning, and business-IT alignment.
- Project Management. Short- and long-term project and program management, product development and testing, and setting up and running project offices.
- Coaching. Helping professionals develop their own tactics for professional blogging and networking.
- Writing. Proposal management, technical and business proposal writing, researching and writing “white papers,” newsletters, and marketing and sales collateral.
- Selling. Consultative and relationship based selling, cold call planning and management, prospecting, and customer qualification.
- Assessment. Vendor-neutral assessments of requirements, products, and services.
- Research. Market research, data analysis, presentation development, questionnaire design, sample design, secondary research, focus groups, and market size estimation.
- Presentation. Plain-English executive briefings, workshops, conference presentations, panel discussions, and “brown bag” lunches.
Where:
- I’ve worked throughout the U.S., Western Europe, and in Hong Kong and Egypt.
- I’m experienced working with management and staff from multiple locations, time zones, and cultures.
What:
- My functional and process experience includes call centers and CRM planning, customer service operations, IT department management & administration, project management offices, sales administration, field service operations and equipment repair, market research and strategic market analysis, policy analysis, training, catalog and database publishing, data conversion, user interface design, content and document management, software development and testing, database design and construction, professional publishing, and research and development.
Who:
- Organizations I’ve worked with include professional and trade association, state and federal agencies, and nonprofits; manufacturers of consumer appliances, trucks, automobiles, and medical equipment; computer hardware and software firms; insurance companies; content management and data conversion outsourcers; publishers and national and international intellectual property organizations; e-commerce and janitorial services; public energy utilities.
- My clients have included AIG, ASHP, FAIR Institute, Ford Motor Company, GE Appliances, GE Medical Systems, Hydro One, Jive Software, Keyspan Energy, Kraft Foods, National Academy of Engineering, National Cancer Institute, National Institutes of Education, National Library of Medicine, National Science Foundation, Nisource Energy, PACCAR, Sun Microsystems, U.S. Copyright Office, U.S. Dept. of Veterans Affairs, and Whirlpool.
Publications:
- Web 2.0 and Sales Process Management.
- Assessing Readiness for Enterprise Social Software.
- School Communications & Emergency Response: What are the Implications for Social Media?
- How To Develop a Business-Aligned Social Media & Social Networking Strategy.
Education:
- MLS and PhD, Library & Information Science, University of Maryland. Earned National Science Foundation support for dissertation research on mathematical modeling of journal publishing decisions in astrophysics and cancer research.
- BA, Psychology, Ohio State University.
Contact:
- My office phone number is 703-549-1030.
- My email address is ddmcd@yahoo.com, or use this web site’s contact form.
- My Linkedin profile is here.
- My Google profile is here.
- I’m on Twitter here.
