Collaboration can be messy. Convincing a group of people to work together to accomplish a common objective, especially when the group contains many people that don’t know each other, requires artful leadership.
IBM’s Luis Suarez’ blog post Social Media at Work presents basic arguments for why organizations, not just individuals, need to adopt social media as a normal part of their communication infrastructure. He suggests that organizations need to adopt social media because their employees and their customers are using social media.
I’m optimistic. I’m beginning to think that second-nature use of collaborative technologies by non-technologists, both for social engagement as well as for work, could reach a tipping point much sooner than I had thought. It’s not going to be completely smooth sailing, though.
I had lunch with a fellow consultant recently. We talked about how some complex software-based collaboration systems get used and how some don’t. Sometimes the problem is with the software, and sometimes it’s with how the organization approaches collaboration.
The report Six Practical Steps to Improve Contracting by Dr. Allan V. Burman, Adjunct Professor, George Mason University, is based on a series of discussions co-sponsored by The IBM Center for the Business of Government and George Mason University concerning government procurement practices.