I’m having an interesting discussion with colleagues about how to justify investments in collaboration-supporting technologies (e.g., blogs, wikis, and private social networks) when the business processes they support are numerous and spread across multiple participants who may not always share common goals.
There are many discussions going on about the OMB’s recently issued Social Media, Web-Based Interactive Technologies, and the Paperwork Reduction Act. Basically, this guidance makes it easier for Federal agencies to use variety of social media and “web 2.0” tools for interacting with the public without having to go through the expensive and time consuming clearance process required by the Paperwork Reduction Act.
The American Recovery and Reinvestment Tax Act of 2009 (ARRA), passed by Congress and signed by the President, is now available online. The text below is an attempt to summarize sections of the law that do the following:
There’s a strong possibility that how the public sees and experiences the programs reported through Recovery.gov will have just as much potential for driving economic improvement as the programs themselves.
I posted Painful Lessons Learned from Using Google Docs last week when I discovered a spreadsheet, a spreadsheet form questionnaire, and a series of documents missing. That post was a followup to a very positive earlier post, Lessons Learned from Using Google Docs.
It’s interesting to see how the mechanics of market research have been impacted by the web based and online tools now available for gathering and reporting information about personal preferences and behavior.
What department should manage a corporate “social networking” program for generating business leads?
I thought about this while responding to the question posed on Linkedin Answers by Dave Biskner, How would you implement a staff-wide networking program?
Google announced on June 12 some additions to the new Google Analytics service. Chief among these is the availability of hourly updates, which allows for more realtime tracking, which occasionally comes in handy.
Dave Munger in The end of the RSS experiment presents the results of data collected to analyze what happened when his web site turned off partial RSS feeds and substituted full RSS feeds. A reduction in site page hits corresponded to the publishing of the full RSS feeds, presumably because feed reader users had no need to return to the web site -- where ads are visible.
Robert Scoble in his May 13, 2007 We Need Better Statistics post does a nice job of starting off a discussion of the problems currently experienced by anyone who tries to make sense of web usage statistics.