All in Emergency

School Communications & Emergency Response: What are the Implications for Social Media?

I’ve been reading documents from a page of links relevant to emergency planning for schools that is maintained by the Texas A&M University’s Integrative Center for Homeland Security. According to the Center’s blog, the list was started in response to the Virginia Tech shooting. I’m looking for information on the implications of using social media and social networking systems as part of the “mix” of communication tools that are relevant in an emergency.

Social Media and Disaster Management

The recent flap about “social media press releases” reminded me of a topic I’ve been batting around for a while — the use of social media to assist public communication about recovery activities during emergency and crisis situations. I’m not taking about PR crises, I’m talking about natural disasters or terrorist attacks. After Katrina all kinds of online sources and blogs came into play, and I’ve heard mixed reviews about how important citizen perceptions of source authority are in communicating effectively.