All in Knowledge Management

The Changing Culture of Big Data Management

In some ways managing “big data” tools and processes is no different than figuring out how to manage any other type of technological innovation. The technology is introduced, experts emerge and help control and shape evolving practical applications, and management eventually figures out what is worth keeping and what can be discarded.

On the Need to Tolerate Communication Diversity

IBM’s Luis Suarez’ blog post Social Media at Work presents basic arguments for why organizations, not just individuals, need to adopt social media as a normal part of their communication infrastructure. He suggests that organizations need to adopt social media because their employees and their customers are using social media.
Gene L. Dodaro, Acting Comptroller General, U.S. Government Accountability Office (GAO) gave a presentation on November 2010 titled Acquisition Reform Challenges Facing Government. Referring to GAO’s strategic plan, Dodaro’s presentation addressed large-scale acquisitions as “targets of opportunity,” repeating the often-heard criticism that “… much of the government’s major investments have faced persistent cost and schedule growth.” His analysis is a very intelligent review of the challenges involved in reducing acquisition costs. Here I suggest an approach he doesn’t discuss but which is based on concepts he presents.
According to the report 5 teams to tackle Gates call to improve efficiency, five Pentagon teams will focus on identification of Pentagon cost savings based on affordability, incentives, contract terms, metrics, and service contracts
I’m optimistic. I’m beginning to think that second-nature use of collaborative technologies by non-technologists, both for social engagement as well as for work, could reach a tipping point much sooner than I had thought. It’s not going to be completely smooth sailing, though.

Promoting Technology Enabled Collaboration in Complex R&D Environments

An important element in a successful R&D effort is effective collaboration. As the complexity of the research, development, and eventual adoption environments increases — as it does with large Federally funded R&D efforts — the importance of the sharing of information, ideas, and goals increases as well.